Terms and Conditions

General terms and conditions

Version: 01 — Last updated: 05-10-2025

1. General

1.1 These general terms and conditions apply to all agreements under which Leiders Inzicht BV (hereafter: "the contractor") provides temporary services to a client. 
1.2 Any deviations from these general terms and conditions are only valid if agreed upon in writing.

2. Applicable law and competent court

2.1 All agreements and disputes between parties are exclusively governed by Dutch law.
2.2 Disputes shall exclusively be submitted to the competent court in the Netherlands.

3. Payment terms and consequences of late payment

3.1 Invoices must be paid by the client within 30 days after the invoice date unless otherwise stated on the invoice.
3.2 When the payment term is exceeded, the client is in default by operation of law, without further notice of default being required.
3.3 In case of default, the client owes statutory interest as well as collection costs in accordance with applicable laws and regulations.
3.4 All judicial and extrajudicial costs incurred by the contractor for collecting overdue payments are entirely at the client's expense.

4. Ownership and use of materials

4.1 All materials, reports, advice, documents or other expressions provided by the contractor remain the property of Leiders Inzicht BV.
4.2 The client is not permitted to copy, publish or use these materials for purposes other than agreed upon without prior written consent from the contractor.

5. Use of (technological) resources and conditions for execution

5.1 Leiders Inzicht BV uses a combination of methodological, technological and content-related resources in executing its services. These include but are not limited to: software, hardware, artificial intelligence (AI), structured and unstructured knowledge, methodologies, algorithms, tools, communication systems and other resources selected or developed by Leiders Inzicht BV
and working methods.
5.2 These resources form an integral part of the execution of the agreed assignment. The client accepts that their use is essential for the performance of the agreement.
5.3 If the use of these resources is hindered in whole or in part due to the client's actions, making execution of the agreed assignment reasonably impossible (in full), while the assignment has been validly concluded, the client is obliged to compensate for the resulting damages, including but not limited to lost income of Leiders Inzicht BV.
5.4 All insights, results or documentation created by or with the help of these resources remain subject to the confidentiality obligations as set forth in the main agreement and/or additional provisions.

6. Remuneration and payment

6.1 If during the execution of the assignment, contacts are established by the contractor that enter into a lasting relationship with the client, the client is obliged to let these relationships
run exclusively through Leiders Inzicht BV as long as the content of the assignment stems from the core of the temporary work.
6.2 The client is not permitted to enter into agreements with these contacts outside the contractor without prior written consent from the contractor.

7. Liability

7.1 The contractor is not liable for any indirect damage, such as consequential damage, lost profits or missed savings.
7.2 The contractor's liability is in all cases limited to the amount paid by the client for the relevant assignment.

8. Other provisions

8.1 If one or more provisions of these general terms and conditions prove to be null and void or invalid, the remaining provisions remain fully in effect. The null provision will be replaced by a valid provision that corresponds as closely as possible to the parties' intention with the null provision.
8.2 Changes to the agreement or these general terms and conditions are only valid if agreed upon in writing between both parties.

9. Acceptance of the terms

9.1 By entering into an assignment with Leiders Inzicht BV, the client declares to agree with these general terms and conditions.

10. Confidentiality

10.1 Both parties commit to maintaining confidentiality of all confidential information they obtain from each other in the context of the agreement.
10.2 Information is considered confidential if this has been communicated by one of the parties or follows from the nature of the information.
10.3 This confidentiality obligation remains in effect even after termination of the assignment.

11. Client obligations

11.1 The client is responsible for timely and accurate delivery of all necessary information and materials required for the execution of the assignment.
11.2 If the client fails to provide necessary information or cooperation, the contractor has the right to suspend the assignment and possibly charge additional costs.

12. Intellectual property

12.1 All methodologies, analyses, instruments and documents developed by the contractor remain the intellectual property of the contractor, unless otherwise agreed in writing.
12.2 The client only obtains a non-exclusive right of use for the duration of the assignment and the purpose for which it is provided.

13. Force majeure

13.1 The contractor is not liable for damage resulting from delays or shortcomings caused by circumstances beyond its reasonable control, such as illness, technical failures or external
factors (force majeure).
13.2 In case of force majeure, the contractor will propose alternatives as soon as possible to continue the assignment or, if necessary, terminate it without further obligations from
both parties.

14. Non-competition

14.1 After termination of the assignment, the client is obliged not to obtain comparable services from other parties introduced through the contractor for a period of 6 months, unless agreed otherwise in writing.